MindFlow: Mood Data Share Mobile App

Participated in UX Design Challenge hosted by Iterate UX. As a team, I created a mental health solution for four weeks, followed by a design thinking process. The team finished the project after finding key insights based on the usability test. After the challenge, I iterated design, created high-fidelity prototypes, and did another round of usability tests.

Project Overview
The Product

By connecting and sharing users' mood data with selected therapists, the MindFlow allows a seamless experience for patients to track their moods, and recognize their feelings and emotions without frustration.

The Problem

Patients struggled with sharing their emotions/moods with their therapists.

  • They don’t know how to label their moods.
  • They couldn’t remember their emotions back in the specific day./ or forget to track their moods.
  • They need time to overcome the social stigma. (Afraid to open up their mind to a therapist.)
The Product

Help people easily communicate with their therapist in order to gain accurate treatments.


Kate : UX Designer
Kya : UX Designer
Helen : UX Designer

My Role

UX Researcher
UX Writer
UX UI Designer
Information Architect


Aug.18, 2022 - Sep.14

Design Process
The Solution
Everyone can easily track their moods with their preferred methods.
Users can recognized their mood flow by checking the flow report.
Users automatically share their flow report with the therapist by in-app connection.

Patients struggled with sharing their emotions / moods with their therapists.

Users struggle with labelling their moods and emotions.

“ I still struggle with specifying certain emotions rather than just positive and negative feelings.”
- from user interview

Users couldn’t remember their emotions back in the specific day.

“ My doctor always makes me take the assessment during my checkup, and I can never remember how my weeks went or what I was feeling....” - from Dailio App review

Users feel vulnerable and afraid to open up their mind to a therapist because of social anxiety stigma.

“ It can be hard to talk openly with a therapist if you have social anxiety disorder.” - from the mental health research article

Secondary Research

More than 1 in 10 people globally experience a mental health problem or illness.
Also, there are many barriers, including a shortage of accessible mental health professionals, culture and language barriers, and concerns about stigma. We scooped into the stigma concern and discovered that

people have difficulties opening their minds during therapy, especially those with a social anxiety disorder (SAD).


Date : 22 - 24 Aug 2022
15 questions
(with open-ended questions)
11 responses

After understanding the general gap and needs in the secondary research phase, we conducted a user survey. We discovered that most users strongly agreed that using a mood tracker would be beneficial to improve their mental health and wellness. And also, they are willing to pay for services that help their mental health improvement.

Q.15: Do you think an app can help with mental health issues?

“Yes, I normally faced multiple moods for each day.”
“I think it probably could help. Maybe suggestions on how to cope with certain moods.”
“It depends on the issue and the person. I think apps might be good in assisting (like a mood tracker or meditation app).”


Date : 23 - 25 Aug 2022

Patient Interview
9 questions
4 interviewees chosen from survey participants

Therapist Interview
5 questions 1 interviewee

During the user interview, we discovered that patients struggle with labelling their moods and specifying certain emotions rather than just positive and negative feelings.

Also, we learned from a therapist interviewee that using mood tracking tools and sharing their data during therapy sessions could increase therapist and patient engagement.

Q to Patients : Do you find interpreting your mood to be easy? If not, what are your challenges?

Q to a Therapist:  Do you think tracking patients’ daily emotions would benefit some clients?

Competitive Analysis

I chose 3 of the most popular mental health app and conducted competitive audits. They offer essential features such as a mood tracker using emojis and journal spaces. However, they still need to be improvement in accessibility and security to consider everyone can use the app without frustrations and concerns.


How might we help people easily communicate with their therapist in order to gain accurate treatments.


We created two personas of patients and therapists, their user stories, and journey maps. We focused on finding the pain point and goal to increase the engagement between the patient and therapist to get more accurate diagnoses and treatments.

Journey Maps
David Miller
having mood & anxiety disorder

As a young adult having mood and anxiety disorder, I want to understand my emotions and keep memorize, so that I can explain my experience accurately to the therapist.

David recently changed his therapist. It’s his second time seeing the therapist, so he needs to explain what he’s been feeling and experiencing the past few days.


  • Elaborate on his experience and mood to the therapist.
  • Cope with his symptom in his daily life.
  • Get suitable treatment for him.
Tara May
Therapist having many patients

As a therapist having many patients, I want to get more clear and accurate information from patients what they’ve experienced, so that I can provide proper treatments.

Tara starts treating the first-time patient and tries to get as much information as possible to provide proper treatments.


  • Empathize with a patient to build a comfortable relationship.
  • Track patient’s daily life to understand their symptom closely.
  • Help my patient get the best treatment.

We discovered that using a better communication tool will help patients share their mood data easily, and also help therapists suggest better treatments.

Affinity Diagram

Ideated several solutions based on previous key findings and focused on what kinds of apps are increase the engagement between therapists and patients.

We decided to create a better communication tool called MindFlow. By connecting and sharing users' mood data with selected therapists, MindFlow allows a seamless experience for patients to track their moods and recognize their feelings and emotions without frustration.

Main User Flows
Test & Iteration

Most of the users gave positive feedback overall. However, users felt difficulties in understanding the data sharing process.

The team project was finished on the usability test stage. We found valuable insights from the test, and I worked independently to iterate the design and create high-fidelity prototypes.

Usability Test

Date: Sep.10 - Sep.11
12 Testers


  • Sign-in and input your mood
  • Connect with a therapist
  • Send data to the therapist


  • User Error Rate
  • Task Success Rate
  • System Usability Scale (SUS)
  • Customer Satisfaction Score (CSAT)
Key Insights
Design Iteration
High-fidelity Prototype >

Users mentioned that MindFlow would have a positive impact to keep logging their moods and reducing time-consumed tasks such as exporting their data from the app to send via email. Also, they gave helpful feedback that could help to increase intuition and reduce the complexity.

Insight 1
Difficult to recognize the therapist connection request menu

7 out of 12 respondents couldn’t find a setting feature in the hamburger menu, so they ended up being off-path.

"Finding the connect button was not obvious at all. I would think to have it more prominently as a reminder on the home page. “

Iteration 1
Improve the UI patterns impacts engagement, usage, and adoption rates.
  1. Add an onboarding page and tooltips to a better understanding of the app.
  2. Change a hamburger menu to a setting icon to improve intuitiveness.
  3. Improve the setting page layout and UIs that keep the content hierarchy.
Insight 2
Emotion categories created negative impression

Some users mentioned the need for more consideration to categorize emotion tags.

“I don’t think moods should be categorized as positive or negative because it assigns some morality to emotions”

Iteration 2
Reduce the emotional bias and recategorize it in a neutral way
  1. Classified emotions are based on Gloria Wilcox’s Feeling Wheel, the tool psychologists use and recommend for identifying emotions.
  2. Changed emotion category UI to the wheel shape to make it gamified to increase the users’ attention.
Insight 3
Flow report sharing feature is unclear

Most respondents were confused about the report-sharing process and failed to share data with a therapist.

"When I had to send data, I wasn't sure which data it was referring to and I was surprised and confused to see three options for therapists. "

Iteration 3
Reducing complexity by default sharing and content based categorizes
  1. Change the share report feature that allows users’ data automatically be shared once they connect with their therapist.
  2. Users can select the data(journal, photo, and voice file) they want to share. The sharing feature focuses on specific content types instead of dates.
  3. Change the function of the share icon to simple export.
Style Guide
Key Solutions
Track user’s mood by using different methods
Analyzed data helps users recognize their mood patterns and record potential triggers
Sharing user’s data to the therapist through the app
Accessibility Consideration
Dark Mode
Designing for users with low vision
Key Takeaways
Key Lessons I Learned
Focus on Why and How instead of What
We focused too much on the solution in the research and define phases, and just collected artifacts. After having our first mentor session, I realized we needed to spend enough time on problem discoveries and recognize the user’s pain point before suggesting the solution.

How to cooperate in a new team under pressure
It was my first project to collaborate with other UX designers. Since we didn’t know each other’s skills and knowledge, we consistently shared opinions and concerns to prevent out of scope. Also, I kept confirming whether my understanding was correct or not because a slight misunderstanding caused a big problem later. We used collaboration tools such as Figjam and Discord to increase productivity, and it was a great opportunity to learn about how to work as a UX team on a tight deadline.
If I had more time
  • High-fidelity Prototype Usability test
  • Second round design iteration
  • More research for the Therapist side